Refund Policy
Refund Policy

If you accidentally spelt your child’s name wrong, don’t worry, the book is FREE, so just reorder another one.

We want all our customers to be happy, so will always take your concerns seriously. If you have any questions, please contact us via our email below.


“Books by Brady” are providing these books for FREE, so there is no need for refunds.

We can be contacted immediately through our email

If you are having difficulty receiving the email, try a different email or contact us for an alternative.


Each book is created especially for your child, so please allow 5-10 minutes for the email to arrive in your inbox.

Read more about our prices, postage & handling fees, privacy policy & payment options here.