Sorry to hear you may have to request a refund.
We want all our customers to be happy, so will always take your concerns seriously.
OUR REFUND POLICY
“Books by Brady” will always consider any concerns our customers have with regards to their purchases. We can be contacted immediately through our email firstname.lastname@example.org
Please check your order carefully as we do not refund if you make a spelling mistake or choose the wrong gender for the book.
If a refund should occur, due to inability to open email, the full purchase price will be refunded
Each book is created especially for your child, so please allow 5-10 minutes for the email to arrive in your inbox.