Sorry to hear you may have to request a refund.
We want all our customers to be happy, so will always take your concerns seriously.
OUR REFUND POLICY
“Books by Brady” will always consider any concerns our customers have with regards to their purchases. We can be contacted immediately through our email firstname.lastname@example.org
Please check your order carefully as we do not refund if you make a spelling mistake or choose the wrong gender for the book.
All our books have a WATERPROOF Teslin cover. So it does not tear and you can squash that cupcake or spill that water on the cover, and wipe it straight off.
If a refund should occur, due to Manufacturing fault, the full purchase price will be refunded excluding P&H
Each book is created especially for you so please allow the appropriate working days for your state regarding delivery.
This allows for any payments to clear, the printer to work their magic and for the mail man to get it to your door!